“The first impression lasts forever.” We have heard this a lot in our formative years. And in the hospitality industry this saying is at the top of our minds.
Ever since the hotel business began, the Front Office staff has been holding one of the most crucial roles. From greeting guests in person upon check-in, answering phone calls and emails multiple times a day, to organizing bookkeeping and inventories, the Front Office staff are the face of the hotel. For better or for worse, the Front Office staff must maintain the utmost composure even under extreme pressure. After all, they are the make-or-break factor in terms of service for the guests and a 5-star rating.
If becoming the “face of the hotel” interests you, Astoria Culinary & Hospitality Institute is offering online hospitality management studies that can help you flourish on your career path. We have listed down 4 reasons why you should give ACHI’s Front Office course a try.
1. Learn from the pros
With ACHI’s Virtual Practicum in Front Office, every topic discussion is uniquely based on the actual experience of our globally competent virtual instructors. Once enrolled, you can expect actual demonstration, class discussion, and immediate feedback for an ultimate interactive experience.
2. Flexibility
You may easily access the ACHI e-learning course using your smart devices from the comforts of your home. Sounds great, doesn’t it? You will still have time to focus on other important things! The program itself is also flexible, too. Basic, Advanced, Supervisory and Managerial e-learning modules have been developed to accommodate all levels of students.
3. Learn front office operations in the New Normal
Back then, guests would just call the hotel for a reservation. But now, technology has taken the hotel industry to a whole new level. Students will learn in advance how the Front Office runs in the digital age based on a series of systems and strategies in the new normal. You will also learn the hotel safety protocols that have been strictly mandated since the COVID-19 outbreak.
4. Prepare to become a global hospitality leader
Discover the different styles of managing in the hospitality industry. Students have direct exposure to hotelier trainers with decades of experience in the hotel business. With this, you will be able to master the technical foundations and management skills to support your ongoing professional development. If becoming a hotelier is not exactly what you want but you see yourself imparting knowledge in tourism and hospitality schools, you may also opt to become an academic leader in this field.
Here at ACHI, we not only aim to make the best first impression, but to maintain a lasting impression, as well. If you sign up with ACHI’s Front Office course, you will not only have an opportunity for a grand career, but have fun doing so! Sign up today via this LINK!