HOW WE COLLECT PERSONAL INFORMATION OF STUDENTS
We may collect personal information from students in a variety of ways, but we will collect data only if they voluntarily submit such information to us. Students can refuse to supply personal identification but doing so may prevent them from engaging in certain school related activities.
- When students inquire about ACHI E-learning or fill-out E-learning inquiry webform, call our ACHI office, subscribe to a newsletter, social media and video platforms, respond to emails and mobile hot lines (collectively, Online Services)
- When you visit or interact with us in our School and Hotels, events, school and hospitality services and other school activities (collectively, Offline Services)
- We may also collect Personal Information of students from other sources, such as school partners, joint marketing partners and other third parties.
COLLECTION OF PERSONAL DATA
The personal data we collect are information that identifies the student and throughout the course of the training, we collect Personal Data in accordance with law, such as:
Personal Information – refers to any information or set of information in any form that would directly identify you. These may include your name, contact number, address, email address, among others.
Sensitive Personal Information – refers to personal information which may include your nationality, marital status, age, gender, education, passport or other government identification, license number, credit card and debit card number, among others.
Privileged Information – refers to data which are considered as privileged information under the law. These may include any information between you and your doctor, your lawyer or your spouse.
In more limited circumstances, we may also collect:
- Students preferences, enquiries, comments and reviews, and other personalized data such as your interests, activities, hobbies, food and beverage choices, services and amenities of which you advise us or which we learn about during your training.
- Electronic data such as photos or digital images, biometrics, IP address and Device ID, Geolocation information, Internet click activities in our website
- Images, video and audio data via security cameras located in public areas, such as hallways and lobbies of our properties or images, video and audio data officially taken, recorded and collected by ACHI personnel for school purposes.
HOW WE COLLECT OTHER DATA
- BROWSING – we collect general information about you or your activities through which you cannot be identified. When you use the Internet, your web browser or client software may transmit certain kinds of information to the servers that host the websites you visit. The information may include the IP address or unique numbers assigned to your server or Internet connection, the capabilities and features of your computer, your geographic location, and your movement within and interaction with the website, including what pages you look at and what information you download. When you visit ACHI websites, its servers collect such general information. ACHI uses this general information to generate aggregate statistics about visitors to its website. In situations where it is possible to do so, general information may be linked to personal information.
- COOKIES – ACHI website uses cookie technology. Cookies are identifying pieces of information that are transferred to your computer hard drive by our website. Cookies helps identify you when you access its website. Cookies do not allow to access any personal information about you, but they do allow it to better understand your use of our website so that it may improve its website. You can configure your browser to allow you to browse the Internet and website without cookies or to notify you when each cookie is offered so that you can accept or reject each cookie. You may not be able to use some services on our website if you disable your browser from accepting cookies.
- PHISHING AND MALWARE – ACHI strives to maintain the highest standards of decency, fairness and integrity in all its operations. Likewise, it is dedicated to protecting user’s online privacy on its website. Browsing ACHI website will not result in your computer getting infected by spyware, adware, viruses or other forms of hostile or intrusive software. We do not phish, harm or participate in any illicit or identity theft activities.
- GOOGLE ANALYTICS: We use Google Analytics to help us get a better understanding of how visitors use our Website and to facilitate interest-based advertising associated with your Google Account and other devices you use. The information generated by the Google Analytics cookie about your use of our Website is transmitted to and stored by Google.
- MOBILE DEVICES: When you use or access our Services from a mobile device, we may collect information such as your unique device ID and your location. If you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number, as well as any other Personal Information specified by the App in its terms or notices.
THIRD PARTY LINKS/SITES
We are not responsible for the privacy policies and procedures of third-party sites that may link to our websites, or we may link to as part of past or present business relationships or initiatives. Please review the privacy policies of any linked sites you visit before using or providing information to any of those sites.
HOW WE USE YOUR INFORMATION
We may use the collected information when you enter into or perform a contract with the school you are currently enrolled;
- For marketing purposes, but not limited to notify you of school and training promotions and facilitating social sharing functionalities
- To enable to contact you for confirmation of school or hotel activities and services
- Respond to inquiries, complaints, reviews and feedbacks and other form of communications
- Comply with legal processes under applicable laws, responding to requests from public and government authorities, and enforcing our terms and conditions.
DISCLOSURE OF COLLECTED INFORMATION
- Affiliates and Resorts Partners: We may share Personal Information with our affiliated resort owners and operators in order to provide you with on-job- trainings and facilitate accommodation for students.
- Service Providers and Vendors: We may disclose your personal information to service providers and vendors we retain in connection with our school and hospitality business such as: travel services companies, payment processing, information technology, customer service, email delivery, credit card processing, tax and financial advisers, legal advisers, accountants, auditing services or others.
- Sponsors, Business Partners and other Third Parties: We may disclose your Personal Information to Sponsors and co-sponsors of promotions, business partners and other third parties in order to provide you with services that may interest you. Furthermore, we may share your Personal Information with third party providers located on-site at hotels or resorts, such as spa, concierge, and dining. If you provide additional information to any of these third parties, such information will be subject to such third parties’ privacy practices.
- Message Boards: We may make reviews, message boards, blogs, and other such user-generated content facilities available to users. Any information disclosed in these areas becomes public information and you should always be careful when deciding to disclose your Personal Information. We are not responsible for privacy practices of other users including website operators to whom you provide information.
- Disclosure Permitted by Law as follows:
- to comply with a court order, subpoena, search warrant or other legal process
- to comply with legal, regulatory or administrative requirements of any governmental authorities
- to protect and defend the company, subsidiaries and affiliates, and all of their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute
- to enforce the terms of our website
- to prevent imminent physical harm
CHOOSING TO PROVIDE INFORMATION
Providing personal information is required through our websites to be able to provide you with our products and services we offer. You may opt not provide any personal information; however, we cannot guarantee the limits of services offered by the school and its affiliates.
If you submit any personal information in behalf of your school or another person, you represent that you have the authority to provide such information and to permit us to use said personal information in accordance with this Privacy Notice.
HOW WE STORE AND SECURE YOUR INFORMATION
Personal information we collect is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties but could become accessible in the event of a security breach.
YOUR RIGHTS AND PREFERENCES UNDER THE DATA PRIVACY ACT OF 2012
You acknowledge that you have a full understanding of and completely agree to giving your consent to us to collect, store, access, share, process, and/or destroy copies of your personal data. You further agree and give consent to the sharing of all your personal information with third parties, when required by the law or public authority in connection with the abovementioned purposes; and warrant that you are fully aware and completely understand your rights under the Data Privacy Act of 2012, including the right to request access to your personal, sensitive and/or privileged data, as well as to move for the correction of the same, if said data is already inaccurate and/or outdated.
We shall safeguard the confidentiality of all types of personal data we collected, stored, shared or used and treat them with reasonable and appropriate degree of protection.
We are keen to protect your privacy rights.
- You have the right to be informed for which your personal data is collected
- You have the right to access your personal data with us and you right to rectify should you find that your personal data needs updating. We respect the exercise of said rights provided that the accompanying request is not vexatious and unreasonable.
- You have the right to object to processing of your personal data or withhold consent previously given. Likewise, you have the right to erasure or blocking of your personal data. Should you exercise these rights, we will be constrained to limit your access to the school/hotel and the quality service.
- You have the right to data portability; and
- You have the right to damages CHOICE, ACCESS AND RETENTION
You have choices when it comes to how we use your data and we want to ensure you have the information to make the choices that are right for you.
If you no longer want to receive marketing-related emails, you may opt out by visiting our unsubscribe page.
We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.
HOW CAN YOU REQUEST TO ACCESS, CHANGE, DELETE, RESTRICT THE USE OR OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
If you would like to request to access, change, delete, restrict the use or object to the processing of your Personal Data that you have previously provided to us, or if you would like to receive an electronic copy of your Personal Data for purposes of transmitting it to another company, please complete access form. If you have any questions about the form or our process, feel free to email us at email@example.com
For your protection, we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law.
Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security, or other reasons.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using our Services)
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
- Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the services or otherwise to us, any Sensitive Personal Data (e.g., social security number, taxpayer identification number, passport number, driver’s license number or other government-issued identification number; credit or debit card details or financial account number, with or without any code or password that would permit access to the account, credit history; or information on race, religion, ethnicity, sex life or practices or sexual orientation, medical or health information, genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, background check information, judicial data such as criminal records or information on other judicial or administrative proceedings.
USE OF SERVICES BY MINORS
The Services and provisions of ACHI are not directed to minor students and they are not obliged to provide their Personal Data but to be able to register the needed training approved by their school, consent must be provided by the student’s guardian.
UPDATES TO THIS PRIVACY STATEMENT
Any changes will become effective when we post the revised Privacy Statement on the Online Services. Your use of the Services following these changes means that you accept the revised Privacy Statement.
If you have any questions about this Privacy Statement, please contact us by email.
Data Privacy Officer
Astoria Hotels and Resorts
#15 J. Escriva Drive, Ortigas Business District Pasig City, Philippines